Shipping & Delivery

PLEASE NOTESHIPPING TIMES ARE CALCULATED FOR AFTER WE HAVE MADE & DISPATCHED YOUR ORDER, IT DOES NOT INCLUDE THE TIME IT TAKES TO MAKE ITEMS.

We aim to make items and ship orders within 2-3 working days, this may be longer during busy periods.

Orders placed on a Friday after 12pm won't be processed until Monday morning.

UK DELIVERY

Standard delivery: FREE

On all UK orders only. Sent using Second Class post with Royal Mail. Please allow 3-4 working days for delivery [may be longer during busy periods]

Express delivery: £2.00

On UK orders only. Sent using First Class post with Royal Mail. Please allow 1-3 business days [may be longer during busy periods]

DELIVERY TO EUROPE

£0 - £50 = £4

Over £50 delivery is FREE.

All items will be sent using Royal Mail. Tracked and signed for. 

Delivery times will vary on country, please allow 15 working days.

[CUSTOMS AND VAT CHARGES MAY APPLY AND ARE NOT PAID BY FLORRIE & ROSE]

INTERNATIONAL DELIVERY

£0 - £100 = £10 
Over £100 delivery is FREE.

All items will be sent using Royal Mail. Tracked and signed for.
Delivery times will vary on country, please allow 15 working days.


[CUSTOMS AND VAT CHARGES MAY APPLY AND ARE NOT PAID BY FLORRIE & ROSE]

Delivery address 

Orders are sent to the delivery address entered on the order form.
Make sure the address you entered is complete and accurate.  
Florrie & Rose are not responsible for packages that are not delivered due to incorrect delivery addresses.

PLEASE NOTE:

All orders shipped to countries outside of the UK may be subject to import taxes, customs duties and fees that are paid by the buyer.

The value of payment received cannot be altered to decrease international custom fees. 

Additional charges for customs clearance must be paid by the buyer at the time of pick up.  We have no control over these charges.

Customs policies vary widely from country to country, and you should contact your local customs office for further information.

When customs clearance procedures are required, it can cause delays beyond our control and beyond the original delivery estimates. 

Feel free to contact your local customs office for further information. 

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